I’m Crystal Encarnación, the daughter of immigrants from the Dominican Republic. My experiences have shaped the way I serve others, with a deep understanding of how overwhelming it can feel to navigate important systems without clear guidance.

Today, I help individuals and families better understand Medicare and Medicaid in a way that feels simple, supportive, and personal. My goal is to make the process feel less confusing, so people can feel informed, cared for, and more confident in the decisions they make.